I am so angry at Stanlib. On Monday I sent them a repurchase form to withdraw funds. Today I call them to find out where my money is. They tell me something about the account being a "third party account", the account is under MY business and surely they can verify who the account owner ...
I have a classic Preservation fund account with Stanlib which I opened in 2009. From 2009, I have never received any statement from them. I called today and I was told that I should check with Liberty as my details were not found. I spoketo Tsepo and Edgar. Subsequently I called Standard Bank as ...
My husband made a personal visit to Standard bank Benoni branch on how to sell some unit trusts belonging to my son over which my husband had signing powers. He was advised to fill in form that was sent electronically to us. Form was filled in and sent off. We heard nothing more. Only when we ...
This is the second time I have to wait for Stanlib to pay my repurchase. The first time it took them more than five days this time they broke the record of two weeks, must tell you that and I'm off to have to wait so long for my own money. I faxed through a repurchase form on the 19th of March ...
I have been trying since the middle of last month for Stanlib to activate an on-line account for my investments with them. It is absolutely impossible to deal with this financial institution, this as no one seems to take ownership and all that happens is that they pass the Buck. I've given up ...
I want to reinvest my, repeat MY money. I called stanlib to repurchase my investment. I was told to fill in forms that took 3 days to get faxed to me, I filled them sent them back like a good little consumer (please not the little consumer as it is very appropriate). and waited... and waited... and ...