What happened? Absolutely nothing. I filed a complaint on 24/05/2011, 14/01/2013, and again on 19/02/2013 and still no feedback from Stanlib. Can you please get somebody to respond?! Thank you. ...
On about the 24th May we wrote to Stanlib to enquire why we could not logon onto the web site using our original details. 3 days later we received an email asking us to contact them so that we could check/change contact details. We did that, changed whatever contact details needed to be changed and ...
I am disappointed in the service received from Stanlib after wanting to move my account to Investec Asset management. I have been struggling to move the funds for about a month, each time I send an email there are different hoops to jump through. ...
The worst experience ever! Due to technical difficulties my online account facility took two days longer than claimed to approve, i got it approved after several calls and spending R100 on calls eventually. this only to find they've given the wrong access so i cant transact on the account, so a few ...
I went to see Fay again with regards to my investment and once again, or as always, she was super friendly and helpful! Always nice to see her! Keep up the great work! ...
When we came on Monday to Stanlib we needed to speak to someone regarding my investment and were referred to Faye. She was such a friendly, helpful person and did everything we requested in record time! It makes my day and also it was so nice to see such a happy and friendly face! She is definitely ...