I am still waiting for the balance statement from stanlib since from last year, all am getting is misleading from the financial advisor who goes by the name of Timothy Nhlapho who is situated at Standard bank Katlehong branch responding with fake emails and calls pretending to be from stanlib ...
The forms to repurchase were completed by a Bank Official at Standard Bank Edenvale on 23 December 2013. We brought in ID and a statement of account. The investments were opened when my daughter was a minor and she is now 22. We have received calls from Stanlib to say they need more specimen ...
Am proud to say i called thrice today and the first call was answered by Cynthia who was patient with me as i did not understand the requirements, then called for the second time then Themba Mtshali helped me with a query which Stanlib messed up again, Thank you to the ladies and the third person ...
Let us start with the fact that STANLIB does not have their own call centre or does not have it listed on their website. Dialing the number 0860123003, supplied on the STANLIB website, you end up at the STANDARD BANK call centre where after going through numerous choice lists you end up selecting ...
I mostly deal with Fay when I go to Stanlib and she always greets me with a smile! She instantly puts me into a better mood! I am sure any customer she deals with she has the same effect on. I am always happy to return to Stanlib and love their efficient service and happy staff! Very refreshing! ...
I emailed both satrix and Stanlib requesting that my tax certificate for 2012/2013 be emailed to me. Satrix emailed me my tax certificate the same day!!! Two days gone and I have not heard from Stanlib?!?! For this day and age, that is shocking customer service!!! Your competition is way ahead of ...