Last night my wife booked an airline ticket online with FLYSAA for July E Ticket 0832119060361 .She made a typing error with her name typing Osthuizen in stead of Oosthuizen. I phoned the booking office a few minutes ago and was that I had to cancel the original ticket at a cost of R 285 then make ...
Have been with Voyager for 2 years and have never received a password. Have been struggling for almost a week to get a password via email. The call centre forces you to give your password (which I do not have) in order to proceed or directs you to the email (where I have not had any feedback). How ...
In Wellington on Christmas day (SA 24th) we spoke to Alfons at SAA help Desk we needed to return to SA asap, he told us seats were available and to use his name at the Airport. We did this but neither Air New Zealand or the Qantus desk could access our ticket reference and the flight details given ...
My husband wass booked on a 11am from jhb to Ct. he got to the airport on time (1 hr 30 mins prior to departure) and only to be told there was no place for him on the flight.. not only is he a frequent flyer member but also has a gold voyager card which we were led to believe allows you priority on ...
From the SAA Voyager site, I booked a SAA-flight online using 15 500 Vogayer miles. I then committed a further 6500 Voyager miles to an AVIS vehicle booking, thinking (like the air ticket) it would go on to prompt me for the pick-up, location date, times, etc. - it didn't. So, I went through AVIS ...
SAA charged us twice for the same service early in November. We have been trying unsuccessfully since middle November to get the double charged amount refunded. The amount is R2204. Despite several communications with them, both telephonic and by email, and many promises that they will refund the ...