I was checking in to fly back to Jhb with 1 bag and a car seat. They told me I had to pay for the car seat at a cost of R250.00. I found this disgusting because you can take golf clubs without an extra charge but they will charge you to take a car seat. I was told if the child was with me I could ...
I requested a Voyager award to buy tickets. I received a SMS saying that an award has been made but never received an e-mail as per web site. I couldnt wait longer for the e-mail with reference so I booked my ticket on another airline. But I then see that miles have been deducted and I request that ...
I flew up to Jo'burg from Durban on Friday, 8 February 2012. Arrive at the airport in the morning and do the self check-in as I have no luggage. I complete my boarding pass print, and try to get my return boarding pass all in one go. The system - as usual freezes up, and it cannot issue me my ...
I fly SAA internationally on a regular basis and find their business class Boabab lounge absolutely appalling. The so called snacks are not comsumable to humans it's a mess. I wondered what it was they put in the little cellophane packet, I asked them and they mumbled sandwich or something, it did ...
De Bruyn/Delita Mrs 03Feb Dur Jnb Booking reference 7RGLPL Excellent passanger assistance Job well done ...
My bag got lost on SA366 from Cape Town to Johannesburg. Johannesburg ground staff said at 22:00 that the bag is in the basement, but person working with it has left. Then they promised I would be phoned by 06:00 following day and have the bag delivered 08:00. That time has passed. At 11:45 I ...