I am a member of the SAA Voyager program. I flew with another airline to the USA and am trying to claim the miles with under the voyager program. According to the voyager website, miles should be allowed for the flight with the other airline. I called the call centre to claim the miles and I was ...
In October 2012 I booked a flight to London on the website, but price quoted was not what I was charged. A person in the contact centre agreed via e-mail to refund the difference between the two amounts, advising I would have to wait 21 working days. The refund has not been processed yet, there's ...
When making a telephone booking for flights, SAA has charged me more than double what they should. They just debited my credit card without authorization. No one is available to fix or correct it. In the meantime they sit with my R5000. DISGUSTING! ...
Changed a booking for my family to get all on one flight back to destination. This took 10 calls to the call center. The first 4 times I got the confirmation back the dates, time etc was wrong. Each time you need to call back 3 hours later just to find that it was still wrong, or international has ...
So 2 years ago I move to the SAA voyager credit card, cards work fine no problems there. now that I have earned lots of miles I have tried to book a flight and found no voyager seats on the flight, I am now being charged full price... turns out that the full price is 10% more than other airline. As ...
SAA has not not gotten back to me since I complaint on the 11/12/2012 that shows that they dont care about their customers. I am still waiting for their response. ...