On 1st July I flew from Accra to Cape Town via Johannesburg. I have been using South African Airlines for the past 7years. The flight attendant crew was absolutely outstanding and there was not a request that was too big for them. It will be great if the company will get a Ghanaian speaking crew ...
I bought a return ticket for my family and I (4 people) to Lagos on the 2nd of July and wanted to change to just one person flying on the day. I was told ticket is non-refundable, now does this not fly in the face of the consumer protection Act? Is SAA exempt from this act? ...
Hello, I booked a flight with SAA on Sunday, 30 June 2013. I flew from King Shaka International to OR Tambo International. I arrivved at the counter with two bags which weighed a total of 22kg. The lady told me that I cannot take two bags, and if I wanted to I would need to pay an additional R250. ...
I have started travelling a fair amount for work so wanted to join SAA Voyager rewards program to reap some of the benefits of being away from home so often. I tried to register for Voyager on their website. Twice it bombed me out when I hit the "Submit" button. I left it for a little ...
My son had to fly from Cape Town to East London after being discharged from hospital after a knee operation. He was not allowed to put his weight on the operated leg and had to use crutches. A wheelchair was duly ordered but we were told that only paraplegics were granted the privilege of being ...
We always book our company's airline tickets through SAA and that is monthly. We booked on thursday the 27th of June for the next 6 months in advance. One of the employees that we booked for left the company suddenly and SAA is not at all open to help us to change the tickets to another employee ...