I am looking to reset my voyager pin number and frankly the service is horrible. I have been waiting for the "reset email" for a week now. At least I know i wont be flying SAA anymore. This year alone i flew 12 international and national trips and wanted to claim them on Voyager. Please ...
I had purchased 3 flight tickets to Dar es Salaam from Durban on the 20 November 2013 for a total amount of R 20 661.00 for SAA.My flight reservation reference No is 75HAMT. I received an sms and an email reflecting this transaction on the 20 November 2013 from my bank and supplier. On Saturday the ...
Last week Tuesday, 10 December, I had to book 2 international flights. On Wednesday I had to enquire through the call centre about changing one of the return flights. I originally requested the cost for the 27th on Jan. On Thursday I called back to get the amount at which point I requested the ...
SAA misplaced our luggae for 2 days which was a huge inconvenience as we had just flown in and out for a wedding. We needed to purchase new clothes and essentials SAA only gave us 75 USD which doesn't go far. Analisa who was the customer service agent at the airport in PE lost luggage counter was ...
I made an online booking at the FLYSAA website. The booking itself was without complications. However, at the end of the booking I was asked if I wanted Travel Guard for an extra R40. I confirmed that this was what I wanted but when I submitted the request I received the following error message: We ...
I was traveling with a baby and SAA sent my luggage to the wrong destination. We landed app 9.15 and they promised to deliver it by 13.00 the same day. I had a function the evening and all my clothes were in the bag. I spoke to the person who was supposed to deliver the bag a couple of times during ...