I checked in online and my husband was issues with a boarding pass however the system indicated that I need to check in at the counter. No explanation was given. I called the call centre and they too could not assist and did not know why. The purpose of checking in online line is for convenience, ...
My family flew from Washington to Johannesburg. Upon arrival all 7 pieces of luggage were missing. They had a connecting flight to Cape Town so could only sort the situation out there. They called and I called up to 10x a day and couldn't get through to anybody. Eventually on Sat night the ...
I had a flight from cape town to port elizabeth on sunday 22 december at 10:45. Upon arriving at check in. I was told the flight was full and had to see the flight controller. The flight controller allowed a passenger before me to board the exact same flight to pe and when i approched him he just ...
On Friday (20 Dec 2013), I received a call from SAA to say that my flight needed to be changed from the 1st Jan to the 31st Dec or the 2nd of Jan due to technical issues. I can't take the flight on the 2 Jan as I have to work so was left with the 31st. So technically, they were taking a day away ...
I flew on SAA on 18/12/13 from Cape Town to Johannesburg, the flight was late and we ran to catch a connecting flight to New York, JFK. My luggage was booked all the way from Cape Town to my final destination being St Maarten. SXM. I suspect the baggage was left in JHB because of the short time ...
I called last night to make a booking for a flight from George to Johannesburg on and was advised that the flight will cost R1600 I have 24 hours to pay. When I called back today with my reference number I was told the cost of the flight is R2700! That is a massive difference. I now have to look ...