Just as I thought. I went through the Official Channel to lodge a complaint about my Voyager miles not being honoured. Someone called Shirley passed my complaint on to... the SAME TWO people who have for the past year refused to honour my Voyager miles, cannot give me an explanation, refuse to ...
There is one South African parastatal who seem to never be far from publicity, usually bad, and today was the final straw.. I have had numerous problems in the past with SAA, luggage, late arrivals, uncaring staff... and I no longer use them... However today they excelled... Cal was booked to go to ...
When booking my flight with SAA, which cost double what I paid for the same flight with Emirates, I expected service which would be on par with the ridiculously priced ticket. This was, however, not the case. On arrival in Johannesburg, (where I had only a 1.5 hr connecting time) I was told that ...
On the 27th December I flew from OR Tambo to Bloem, when I got to bloem my luggage was left at OR and the guy at Bloem promised that I'll be having my luggage the ff day On the 28th. Towards the end of the 28th when realizing nothing is happening, I tried calling the guy Lennox whom they said he's ...
I booked a Ticket for an unaccompanied Minot with the Call Centre. I followed their instruction and waited an hour and called back to confirm. I was told that the Minor is Confirmed on the flight and I was given an easy pay number so I could proceed with payment. a few days before departure I was ...
I bought an airline ticket through SAA to Nelspruit from a checkers were my flight was leaving at 3:30pm I was there at the airport already but 14:45 went to the SAA representatives and I was told that I need to go to South African airlink line were I found their nobody to help me every till was ...