Membership number 18332022 Mid-December I received a call from one of your staff members requesting proof of income. I faxed this to you 19/Dec/2012. On 1/Feb/2013 you debited my bank account with R1293.00. I spoke to Khensani about this on 7/Feb/2013 and she said your financial department had made ...
I HAVE HAD ENDLESS PROBLEMS WITH THIS MEDICAL AID, THEY PAY PROVIDERS, AND THEN REVERSE THE PAYMENTS, AND WHEN I PHONE TO GET FEEDBACK, NO ONE CAN HELP ME, NO PHONES ME BACK, AND THE PEOPLE THAT WAS DEALING WITH MY ACCOUNT, HAS LEFT THE COMPANY. I HAVE NOW BEEN HANDED OVER, I AM ON ITC NOW, BECAUSE ...
I cant believe that you people (Resolution Health) would in actual fact my hard earned money. Why do I say this. Well on the 1st of Feb 2013 I paid R1874.00 the account of Resolution Health. Thinking that all is good I carried on with life. I then go to the chemist to get meds for my child and they ...
Resolution health does not care about my health, I was promised feedback after 8 working days, i had to call and get feedback only to be informed that nothing has happened, my case was escalated to Stephen Naidoo, the team leader there, getting hold of him is like trying to grab a grease covered ...
I took my daughter to the doctor on tuesday 05/03/2013. They told me our medical aid was suspended. In january you tried to take too much off our account so it did not go through even after we sent all the required documents. Then in february you deducted the correct amount off our bank account. ...
Yesterday the 5th March 2013, afternoon I gave Resolution Health a call to find out how to buy a nebulizer on the medical aid? The first lady I spoke to Diane, replied that I have an amount on my Scheme Option of R590.00 to buy medical equipment, which I asked the following questions to, do I need ...