I had made numerous calls to the client services department, yet no one is able to assist me with my refund! Yet i have sent through all the supporting documents requested alomost 2 weeks ago. I understand the system error which they tell us concerning the incorrect amounts being debited, but it ...
I am very dissappointed with Resolution health. i have been pregnant for the past 8months and i let them know that i am pregnant so that all the benefits can be arranged for me. I have been going to my gynae and up to this date they havent settled the full amount. currently i owe my gynae R7000.00 ...
Resolution health has changed my medical aid plan without my concern. I did not sign any form to chane the coverr. On the 04/01/2013 I went to the head office to complain and request a refund, they said I won't get the refund. They told me that if you did not sign the change of plan form they ...
Ive been with Resolution since 2007 ive heard all good stuff about them but now i think other wise, when i started i use to get every month on what was taking off my benifits and how much i have left when there is a increase they use to tell me. but for the past few years ive received nothing i ...
I am typing this email as mad as right now. On 09/01/2012 I've been on the line for last 24 minutes without any success. My claim was submitted on 06/12/2012 which was received and now I must hear that Resolution Health has got a backlog and I must wait untill 30/01/2013 for my refund which is ...
I pay my monthly subscription via debit order, so at the beginning of Jan I discovered to my horror that Resolution Health have cleaned out my bank account, every last cent of my pension! When I called them, I was told that it was an error on their part. I explained my position 2 them, that I am ...