Further to your response to my complaint, I received a call from one of your staff this morning. I requested that she kindly phone me on my landline due to poor cellphone reception. She took down my landline number and has not bothered to phone me. ...
01/03/2013 RESOMED -M 1812835 SUBS -1, 365.00 01/02/2013 RESOMED -M 1812835 SUBS -2, 730.00 Good day I got in touch with Nedbank over a month ago telling them that Resolution Health cancelled my daughter's medical aid after I only wanted to get some information and then re-instated without telling ...
I complained about the way Resolution structure there remittance advices to the Hospitals indicating payment for the patients. The payments of various episodes (hospital visits) are mixed on and this result in incorrect calulations. Co-payments are added under the incorrect payment heading ...
I am a member of Resolution Health Medical Scheme since 2007. My monthly premium are R2187.00 On the 2nd of January 2013 a debit order of R5424.00 were debited to my account. I phoned their Call Centre and they said that something when wrong with all the debit orders and that I must go to my Bank ...
Hi, Resomed required proof of income and that they is pensioners. WE seen it threw on the 20th of Dec 2012. because the dead line was the 23th of December. we did get 'n replay back from there main computer state that they received it and send it on to the ride departments. In January saw that they ...
I have now been phoning the medical aid everyday from the 4th of March, and still nothing has been done, no one has contacted me, is it possible for a company to be so useless??? i have been handed over because of the medical aid's call centre consultants being incompetent, and they still dont give ...