Good day, I am SICK of the following mail and responds from Resolution Health. If i complain on this site the responds is: We appreciate you bringing the issues to our attention and apologise for any inconvenience that you might have experienced. Please be assured that we are committed to service ...
It is disappointing that the only way I receive correspondence from Resolution is via HelloPeter. I have emailed claims & clientservices on Feb 27, 2013 at 17:19, - then again on the Mar 4, 2013 at 10:55 - no response, with supporting documentation. Medical Aid #20810xx With reference to Claims ...
At the beginning of January Resolution Health deducted more than R6, 000. from my account - after my policy had been cancelled (amended) during December. I have visited their offices on a number of occasions, sent emails and made phone calls - and despite many promises I've still not received a ...
I have sent Doctor's accounts to [Email Removed] to be reimbursed, since the doctors refuse to claim from the medical aid themselves. ( I wonder why) I have sent the bills on 22 February, as well as 26 February, and have up to date received no reply, nor did I receive my payment. Our tariffs went ...
Hi, Hi, with reference to my membership 19004686, please advise why is my debit order not been charged, please confirm if my membership is active? Also I did not receive my medical aid card from the date I joined in Jan 2013. Please call me asap and confirm via email as this is unacceptable, by ...
A double debit was taken from my account, for no reason. When calling the call centre, they gave me an email address, which I emailed and in 2 days still no response! This is borderline. I also have info that I am not the only one that this has happened to, and the other people are still after 2 ...