I recently cancelled my medical aid, however I called stating that I want to retract that. I spoke to a lady by the name of Dineo, whom confirmed that it can be withdraw and all I need to do it fill out a letter and I will be reinstated. She had confirmed that she e-mailed the letter to me, up ...
I think it's Resolution's strategy to play for time to avoid paying bills!! My daughter was born in October, I have been struggling for 3 months to get her onto the scheme for her in hospital blood tests to be paid (although we were billed for it from the time I've sent the fax). Now they claim ...
Your inability of your client services to read emails and the time it takes to sort out any queries if beyond pathetic. I have received 2 emails on 17th March (RE: Ref/ AM 13-03-13 Fwd: Resolution Health Claims and RE: Ref/ AM 13-03-13 Fwd: ENTABENI VISIT 606012 with incorrect information as the ...
On the 4th September, 2012 I applied for a wheelchair for my mother of 99. Mr. Wheelchair informed me of what documentation was required, letter of motivation etc. Mr. Wheelchair duly submitted ALL necessary documentation & were assured that claim would be processed. Needless to say Mr. ...
I doubt I'll get any sympathy from Resolution Health but I find myself highly frustrated with their vague "Rules of the Scheme". All of their material refers to things being subject to the "Rules of the Scheme" yet no amount of Googling can actually help me find these rules. ...
I am a very frustrated customer who has spent days calling the client service centre to try and apply cash payments made to contribution, as debit order was problematic. Despite numerous calls holding on forever at a time, being passed from one dept. to the next, my payments are not recorded ...