I changed banks and wanted to change mt banking de tails with Resolution Health. I notified them in December. IN January no debitorder went down, the same happened in Feb 2013. I had been phoning them 3-4 times per week with promises thaat theywill get back to me and follow up on why my debit order ...
MEMBERSHIP NR 18494201 WAS CANCELLED IN FEBRUARY ALREADY AND PAYMENT STOPPED WERE DONE AT STD BANK. THIS MORNING RESOLUTION HEALTH DID AN UNAUTHORIZED DEBIT ORDER ON OUR ACCOUNT THIS MORNING. PREVIOUS PAYMENTS WERE STOPPED AT OUR BANK. THIS IS UNACCEPTABLE. NON OF MY OTHER DEBIT ORDERS DID NOT WENT ...
My wife cancelled her cover with Resolution Health as she was now joining me on my plan with Discovery Medical Aid. Mid-April she called to give notice and find out the process to which she was assured that it would be cancelled and she would no longer be covered from the end of April. We then ...
My dad was admitted to hospital, It was an emergency, and hence the bill should have been covered in full. I took me numerous calls and letters to get resolution health to see this, after 6 months i managed to get an email from their Client Liaison Officer Nolufefe Dyantyi agreeing to this and ...
I finally got a reply Resolution Health endeavours to provide continuous service of excellence to our members, providers and brokers. In the pursuit of this mission, we place high value on customer satisfaction by ensuring a known avenue of communication between ourselves and our clients. In view ...
"We look forward to welcoming you into the Resolution Health family" - Mark Arnold's words on the Resolution Health website. Yes, I was quite excited to join Resolution Medical Aid. I even convinced my Managers, who wanted me to join another well known medical aid to rather join you guys. ...