Resolution Health Medical Scheme
Still dont know whats going on

I finally got a reply
Resolution Health endeavours to provide continuous service of excellence to our members, providers and brokers. In the pursuit of this mission, we place high value on customer satisfaction by ensuring a known avenue of communication between ourselves and our clients.

In view of these business attributes, we would like to use this opportunity to sincerely apologise for the inconvenience caused.

Kind Regards
Lebohang Rampai
Resolution Health

but its says nothing about what they going to do to fix my problem about my refund

I called up contributions and spoke to master and he said he will assist me and ive waited or 2 weeks and no email from him

I tried calling 5 times and got disconnected all 5 times

this is getting out of hand almost a month with no resolution on my problem

all I want is my 2x R744 back

thank you