When we pay our medical aid premiums on a monthly basis we expect better service than this. Every time i attempt to contact the hospital authorization number which is the same as Resobaby - it takes over 17 minutes on a good day to get through ...
I had sent an e-mail to [Email Removed] on the 03-04-2013 regarding my statements. Up to this day I have not received any feedback! How long does it take to respond back? ...
I refer to the feedback of Resolution Health where they informed me that I did not pay my full contribution, I did pay everything in full the shortage of R428.00 was since September 2012 for an increase that I did not know about. Why should I pay the R428.00 if no correspondence were furnished to ...
It is with utter disgust that I write this coplaint. For the third month in a row Resomed has made a double deduction from my account. Instead of R3040 they deducted R6080. Is there a reason for Resomed to engage in criminal activities by their members money? I will not wait 3 weeks for my money to ...
I was looking to take medical aid out with resolution health, after the level of service recieved i can not do so, you cant even get any answers from the call center consultants, they cant even give me a simple answer as in to how long new applications take, responds to my emails when felt like it, ...
I have requested MANY times for a confirmation of contribution - nothing. I keep emailing and only get auto response. I had half a request honoured 8 days after request. The premiums are paid on a monthly basis yet rather than sending a mail to advise of the December adjustment - the call centre ...