In January 2013 I send through a claim to Resolution Health, and received no response. I resent the claim several times, and also contacted them to make sure I have the right email address - still, NO RESPONSE. Last week Friday I send the claim through again, and contacted the call centre regarding ...
I have a query that has been going on since December 2012. I have numerous reference numbers and people's names and nobody is capable of sorting this issue out. I have emailed all queries several times but they ignore all. They paid my PMB;s from my savings account for 2 years (2011 & 2012 ...
RESOLUTION HEALTH IS PATHETIC End of January 2013 they tried to deduct the highest premium, as I did not had enough money in my bank account. I arranged with them and sorted out the mistake and ask them if they can deduct the double payment of the normal premium on the end of February 2013. Which ...
On 22 March 2013 I posted a complaint on hellopeter as I had several problems with outstanding claims. On 27 March I posted an update on hellopeter, as I had heard nothing from them. On 02 April they posted a response on hellopeter, with the promise that the complaint was receiving urgent attention ...
Sent email to them on 8&11 April, STILL NO ANSWER! my mail to them: October '12 went on you scheme & specifically asked a lady - Tony 2 please make sure we both covered from1-11-12, my boy fell sick & realized we were not yet covered? I called & nobody had an answer, I drove 2 ur ...
After various calls to their call centre and encountering a complete lack of service by other various employees of Resolution Health, I requested that my call be transferred to the Principal Officer's office, one Mr Mark Arnold, who seems to have a dead or non existent extension number, when ...