Just want to appreciate Thembi Mlambo and Thando who has shown excellent customer service I wish these ladies can have an influence on their other colleagues who just don't care!!! Thumbs up ladies will definitely will be asking to be assisted by one o you's in the future... thank u ...
After numerous phone calls requesting my claim to be processed as well as 4- 5 faxes and too many emails to mention, I have reached the end of my tether. I have phoned and documented most of the phone calls, faxes and emails sent to one plan. All my requests fall on deaf ears and claims are never ...
If you're considering joining this medical insurance, RETHINK IT. Yes it IS too good to be true. Cost effective, all the promises - one would think it's WAY better than medical aid. Please know, this plan is completely OPPOSITE and a waste of money. After our first claim against a GP visit and ...
I have tried to contact ANYONE that could help with my query, and I still have not received any feedback from ANYONE!!! I would like to resolve this matter, but I guess the people at One Plan just does not care. I AM SICK AND TIRED OF THIS!!! Guess I will have to call the ceo to sort this out!! ...
I gave 30 days notice to One Plan Medical Insurance which Mthunzi Mahlutshana received and acknowledged receipt thereof. My final premium deduction should have been 01 April 2013. I have just checked my bank statement and OnePlan have debited my bank account again on the 3 May 2013. I was warned by ...
I activated my card on the 2nd of Mei and then loaded the card to see the doctor the next morning. I took my 2 children to the doctor on the 3rd of mei and then swiped the card to pay and it was declined, i tried 3 more times and still nothing. I then went to a standard bank to withdraw the money ...