Hi there. My Mother had Medical Insurance with One Plan from 01.03.2012 last year. She was Diagnosed with Mouth Cancer in November of 2012. This is well out of the 3 month waiting period but One Plan rejected her claim for Dread Disease as they said it was pr-existing. This is not true. My mother ...
Oneplan talks a very good game, but when it comes to administration it seems, the backbone of such a company, they are lacking severely. I signed up for Oneplan's lowest tier hospital plan for my husband and I, purely because I was unsure about them, so didn't want to start off at the highest tier. ...
Normally this would be a complaint. When my wife requested cancellation of our Oneplan policies, the consultant did not cancel mine despite assuring my wife that this would be the case. Thus, I was debited twice and possibly a third time. I sent numerous emails to customer care. When I finally did ...
Hi i'm very disappointed joined Oneplan told the guy policy must start in June over our telephonical conversation they went debited on my account on the 4th of May and caused me to have lot of charges, called the Customer service asked if that debit can be reversed was never helped instant the lady ...
Daniel van Wyk has been not only professional but super efficient with assisting me with my enquiry. Thank you so much Daniel, its not always easy dealing with Claims but you have shown me otherwise. I will be sure to ask for you every time i have a claim. Your extra hard work has paid off! what a ...
Ongoing for 2 years now. My mother in law has a policy with OnePlan. My husband and I pay the premiums every month. We had a debit order setup with the company and 3 months in a row they debited the incorrect amount from our account without prior consent. Change to EFT - EFT payments made - proof ...