I have received an Email from Emmanuel Zwane at oneplan asking me to tell him why I wanted to cancel my account, as I no longer need this, I am currently on medical aid that my fianc? has managed to get me onto as I am not working and I can no longer afford this, I have sent numerous emails asking ...
After having a shakey start with OnePlan (my account was double debited by mistake and instructions were not getting through to the client service department) Emmanuel single handedly sorted out all of my problems, refunded my cash that was owed to me, cancelled my initial policy and started a ...
I completed an online request twice to cancel my medical aid number 100269139 with no response from one plan. I then sent an email twice which was replied to by Thabang Lesiamo who told me to provide proof that I had submitted this form online failing which my medical aid would be cancelled with ...
Thank you to Ronald Govender who is so helpful and sorts my queries and claims out promptly and efficiently and in a friendly, professional manor. Ronald - you are an asset to Oneplan! ...
I am Mr. Smit and i have been a client of oneplan for 3 or 4 years now. I am very unhappy with your services because my day to day benefits have been cancelled. I tried explaining to the people i have talked to but they would not assist me. As i told them: i use a doctor inside a pharmacy and she ...
After going to the doctor/dentist last week the pin reset option wasn't working so I had to pay R950 cash and I was assured that a new pin would be supplied by following the process and I would have access to those funds. As of today there has been no progress or advice with regards to getting a ...