This policy has been repudiating claims since we have opened the policy. First they brush you off by saying you in the window period of the policy which is understandable but what they don't tell the client is when their is an emergency with the insured for hospitalization you have an emergency ...
Hi am really not impressed with this service that i have been getting fron oneplan its been 1 month that am waiting for my card and, i dont have excess to the *120*17526# number am using 8ta as my service provider, am paying but i have excess to nothing, how am i suppose to see a doctor, use the ...
I am disgusted about the level of service as well as the poor customer service I have experienced. I took out a policy by the end of February, and so while on a waiting period, money for March went of, still, I was promised ill be send membership cards, I phoned in to ask them to change the address ...
Called in to cancell my insurance on 8-Mar, and was told by the consultant, it will be once month's notice. She gave me a email to send my letter of cancellation Thabang's email to me: Our policies are on are month to month date and not on are month to date basis. The cancellation is determined by ...
I went to the doctor recently, got all the funds from one plan! when i got back to work to submit my receipt as requested i did.. i received numerous emails and sms's saying they did not receive any claim receipt and it is in reject. finally i phoned them and i was ask to send the receipt too a ...
I would just like to say thank you to Ronald Govender who sorted out my problem that I had been struggling with for days, I had been going through and Ronald refunded my claim in less than an hour after telephonic discussion. Thank you Ronald for your speedy service and immediate help! ...