Ronald was an absolute pleasure in assisting me with my refund from Oneplan Medical Insurance. He ensured everything ran smooth and super fast. I am to expect my refund within the next couple of days thankfully. An asset to Oneplan and an absollute pleasure to deal with. Thank you Ronald! ...
A few months ago i took my daughter off oneplan medical aid. For four or five months the correct debit order went thru now for the last two months they automatically added my daughter on so the debit order is incorrect. I phoned last month and this problem was going to be sorted out but it has not ...
On 2 April 2013 I paid R112 back to One Plan and sent the proof of payment through 3 times as well as loaded it on their website. We kept on receiving sms's to say that the money we were owing them has not been paid yet. I phoned the call centre on or about the 24th of April to find out what the ...
In April i had one scripted medication. the second was declined on unknown grounds. called oneplan and was advised to send receipts for refund as i had to pay for medication myself. to this day there has been no refund. to add salt to injury i go to dischem today for scripted medication. im told ...
For the past two years, i have paid more than R48000.00 in premuins to One Plan Medical. On Sunday, 28 April 2013, i consulted a doctor at Medicross Clinic. One Plan has a Debit card system, before you use it, you have to call or sms and funds are credited to the debit card, i did as it was ...
My case was assigned to a representative who assured me that my claim was settled and that the case was closed, but after three weeks my money was not yet reflected in my account. I emailed the representative again and other parties of Oneplan but for a few days i did not get a response. When I was ...