I emigrated to the US in 2010. At that stage I had an annuity at Old Mutual that had vested. I was told that one is allowed to take the full amount and not only one third when one emigrates. Well, after mountains of e-mails, nothing has come of this and I am still waiting. When requesting the ...
On the 18th of February I called the helpline to enquire as to why my account was not debited with one of my three policy payments. I was told that it was due to a change of bank details in August 2012. I voiced my opinion on the poor service and organised after struggling to get a call from an ...
For the past couple of years Old Mutual has been sponsoring our school with one athletics meeting per year. Their name is printed on the ribbons, we make a big fuss of their sponsorship during the day, their logo as well as participation is printed on the program for the day and a report is sent to ...
I have tried on numerous occasions to get in contact with Old Mutual last week as well as this morning and I have to say its shocking that I have had to wait over 10 minutes every time and then just gave up as my life does not revolve around having to sit around and wait for a call centre to answer ...
My mother passed in December and we went to their Jabulani mall branch to advice on her passing & we were given forms of which took longer to get as they had system problems and always offline, now that we have finally gotten the forms we filled them both with my sister as our mother made us ...
I contacted Old Mutual over a week ago regarding a ten year policy which I have with them, to date I have still not had the courtesy of a response! I requested some information regarding my policy as well to find out if this company changed my details when I got in touch with them last year! I am ...