I resigned from my last employer at the end of January, the pension fund withdrawal forms were submitted to Old Mutual at around 24th January 2012. The first notification I received from Old Mutual (ref 561351/554090) on 27 February 2013, I immediately phoned and got confirmation that the payout ...
On 16/01/2013 I submitted a cancellation of policy form as per the requirements outlined the old mutual website. On 23/01/2013, 1 week after my original submission I was informed by Kegan Mangalie that my submission was missing a signature from the SAPS. I was out the country by then. Why did he ...
I took funeral policies in 2011 as i was also an employee of old mutual, then 2012 September i got unemployed i then visited the Midrand client service to surender my investment policies, change the stop order to debit order and to put a holiday period (spending 6 months without paying while ...
I have a 10 year savings plan with Old Mutual for the past 4 years however now I have been double debited and I am told I signed a retirement saving with them with I haven't. I spoke to my financial advisor about it and she apologised saying that she was doing it to get paid for the December period ...
On 25 January 2013, I cancelled my policy with Old Mutual. On 08 February 2013, I received an email confirming that my policy and debit order has been cancelled and that my policy was up to date. On 27 February 2013, the STILL debited my account! I sent them and email and contacted them via ...
On 25 February I faxed all the documents to enable payout of this policy. Monday I phoned and spoke to Lizelle and was told that they have a problem with my ID number. She said that she will check with the department that are handling this matter. Today I phoned again and spoke to Shamil and was ...