I would like to commend old mutual for paying my investment part withdrawal swiftly and without any hassle. Most investment companies enjoy deducting monthly payments but when it's time to payback the money, there start a chain of problems. Keep it up old mutual ...
In 2005 my wife passed away. Old Mutual decided not to pay out her live insurance. Is it because they think she is still alive? Last year 7 years after she passed away they started sending her their warmest birthday wishes on my phone number. Then yesterday on the 03/03/2013 received the same again. ...
As a pensioner i have been trying to follow-up on the status of one of my annuity's that we requested to be paid out. Since Tuesday 26/02 i tried to speak to a Manager to find out the status without any success. I can just mention that i signed all the documents with my broker on 25/01 for ...
My RA payment is NORMALLY deposited to my account before the end of each month Come end of February and NO payment made. Phoned - had to go thru the whole performance of who where what, and wsthen advised to hold. Got played 2 bars of music and then silence for 5 mins. Phoned back again and asked ...
I'm an advisor at another Life Insurance company. When dealing with Old Mutual it is a nightmare to get the money transferred. They are quick to nag a client for the investment, but when it comes to paying out there is never anybody available and you just get transferred from one to another. When ...
I agreed to take out a plan with them, that should start 01/03/2013 - they started debiting my account in dec 2012 - is am getting letters that my premius are behind and that they will double debit my account. after various phone calls and emials still got nowhere or no assistance. I was told to ...