I would like to thank Colleen and Cindy for assisting me with the query I had with my life cover. I was able to get feedbback on my complaint within 48 hrs. Cindy called and apologised and further assisted me with my life cover. I am very happy with the outcome and thank you for your prompt ...
I have a savings account with Old Mutual in which I can withdraw money any time I want it, my granny recently passed away and I needed to withdraw money from that savings account. little did I know what I have put myself into, firstly I called the customer care to disinvest my money which was a ...
Old Mutual was renowed (in the past) as one of the most reliable, trustworthy life insurers in SA. This is no longer the case. Last year, i posted a compliant regarding specific instructions that were not carried out by a broker from their organisation, Michael Vilbert, pertaining to my policies ...
I have a small Retirement Annuity Policy with Old Mutual, that I tried to claim at the end of January 2013. As I already have another larger Annuity, that I claimed 5 years ago, I was told that it should be added to that. However, I want to be paid the full amount of about R12 000. I am told that I ...
I took two funeral policy with Old Mutual for my family and my parents late last year 2012, The accounts are in good standing as They debit money every month, My problem is I am still waiting for the documantations to be sent to me, i've supplied my residential address twice but i'm still waiting. ...
I was at Old Mutual branch in Mall Of the North requesting a statement of my handed over account as I don't have their details but an Agent at another branch assisted me to make a new debit order arrangement. When i got to this branch (mall of the North) I told the receptionist my story and she ...