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Old Mutual
Found 1035 reviews / complaints
Page 151

Old Mutual
DELAYED PROCESSING OF CLAIM

I have made a part surrender claim on my flexi on Friday 8th, I submitted the necessary documentation but I was suprized to be told I will get my money after 7 days instead of normal 48hrs. I do not understand why I should wait for this long. Maybe they do not consider that when I was there I need ...

Old Mutual
DELAY IN POLICY PAYMENT

MY SON IN LAW TOOK OUT A LIFE POLICY WITH OLD MUTUAL IN 2003. ON 10 JAN 2013 DIAGNOSED WITH CANCER. ON 24 JANUARY THE NECESSARY COMPLETED MEDICAL FORMS WERE SUBMITTED TO THEIR OFFICES. ON 7 FEB HIS WIFE WENT INTO THEIR REGIONAL OFFICES IN KLERKSDORP TO ENQUIRE AS TO THE PROGRESS OF THE CLAIM. SHE ...

Old Mutual
(NON) Payment of matured policy

I received notification that my endowment policy was about to mature on 01/03/2013. I applied for the funds to be repaid. After numerous e-mails, I eventually received the documentation. Then came hours of proving who/where/what I am! I forwarded the relative documentation and eagerly awaited the ...

Old Mutual
Give me some service please

Why does Old Mutual provide clients with contact email addresses on their website if they do not respond to client emails? I've sent Old Mutual 3 emails since Jan 2013 requesting them to stop sending me unwanted emails on a policy I've cancelled last year already. Old Mutual provides the following ...