I purchased a pair of 9ct Gold, Fresh Water Pearl Stud earrings from the Alberton City, Gauteng, branch on 1st April. I wore the earrings a couple of times, and sometime later in that month one of the pearls fell off. I returned the earrings to the branch and was told they would have to send them ...
Hi I bought my wedding rings this year January, the sale person at Greenstone mall opened an acount for me of which I was not told that its an RCS Card which I have to pay every month even thou I dont owe anything. two months back I was called by the call Centre agent informing me to pay R313.98 of ...
NWJ Clearwater has the worse customer service I have come across. I gave them a ring of mine to make to bands for it. My ring should of left their store on the 2nd of July 2013 to go to Durban which is their Head Office. I was to get feed was back on the 8th July, to my surprise the ring didnt even ...
I purchased a handchain from nwj in la lucia mall last year august.this june the link broke I took in to the westwood branch and they said its not guaranteed and I will have to get it repaired, they will charge me for it. I then took the chain in to a reputable jeweller got it repaired and now it ...
Last week I spent R 10 000.00 on jewelry on the 35% sale at Alberton City NWJ. The next day I received an sms (being a loyal customer and supporter of one of their stores), to say all jewelry now 50% off. I phoned the Alberton City branch and asked why they had not informed me when I had spent so ...
I went to Cresta on Saturday 29/06/13 because i heard that NWJ was having a 50% sale on selected jewelry and watches before i could proceed into the store i had checked the window of the items that was displayed under the 50% sign that was placed behind the window. I did come across a white and ...