I bought a ring in February at this store. I lost 3 of the stones. I took it back to this pathetic shop, because I have 6 month gaurantee on it. According to the so called manager, it is due to misuse, and I bumped the ring, because the claws are gone. I never bumped it. She will send it in, but ...
My husband purchased my engagement ring from NWJ in 2011. I was proposed to on the 31st of December 2011. My ring had been sized from an N to an L. We then came into the store and purchased the band that matched my ring. 1 week before my wedding I went in to give my rings in to get sized down to a ...
1 of 3 diamonds fell out my gold ring purchased overseas and I took it to your Davenport branch to obtain a quote and valuation for insurance purposes. I have paid for the quote. This was sent away (end of March) and was told it will take approx 3 weeks. I tried calling your branch with no answer ...
Took my wife's brand new Fossil watch to NWJ in Cape Gate to remove some links to fit her and NWJ took the watch. After a couple of minutes they return the watch and explain that the tool they have does not work on the watch to remove the links. They suggested I try the shop opposite them. When I ...
I received poor service, I wanted to pay my account at NWJ on 29 April 2013, at Clearwater Mall however upon my arrival the shop was empty (no customers) and staff of NWJ was playing in the shop, I asked one of the gentlemen that i want to pay my account, he looked to his colleage and he advised me ...
My husband bought me a FOSSIL watch on Valentines day in 2012. I started wearing the watch two weeks after. The watch was waterproof up to 150m. I noticed that the watch was leaking water and sent it in for repairs. When the watch was sent back after waiting three months for the repair it had a ...