I ordered my mom's gift from NWJ Cresta over 3 weeks ago which NWJ said was plenty of time... i still checked with them them that it would be here by my moms birthday... Of course it will be they said. I phoned on Sunday afternoon to find out whats happening... They said it should be delivered on ...
My husband bought me a pair of earrings on 24 September 2013 for as a gift. He was assured by the sales person that I am welcome to exchange it should i not like it. On 26 October I visited the East Rand Mall branch with the slip to exchange for something else. First I was told that they do not ...
I bought a ring @ NWJ 8 months ago I payed 2k for it and I was sent to be resized. 8 months later it breakes where it was resized. They gave me a concumer act bull saying the garantee is 6 months. And they say its abuse that my ring broke. WHAT I CAN SAY IS THEY ARE SELLING FAKE RINGS. So public ...
Aug 2013 - One of the links of my 9ct white gold chain broke. I took it to NWJ in Fourways mall to fix it. I paid R250 - . 2 weeks later I received an sms saying my necklace is ready to be fetched. Roughly 2-3 weeks later it broke in exactly the same place. They told me they would send in back to ...
Gave in a gold neck chain to make 3 hand chains, was told about the quotation & accepted the quotation as per Ann in admin. Was told going to be ready on the 16th October. Because i'm working, confirmed what time they close on a weekday. Was told at 7pm. Was looking forward to giving them as ...
I BOUGHT GOLD ITEMS FROM NWJ, THE INVOICES STATED THAT IT WAS 9CT GOLD. I HAD MY ACCESOR VALUE THE GOOD, AND IT TURNED OUT NOT TO BE 9CT GOLD, BUT I PAID THE PRICE OF 9CT GOLD. I AM VERY DISAPPOINTED IN NWJ. HOW CAN YOU SELL NON 9CT GOLD JEWELY AS 9 CT JEWELERY ...