To Louise Thank you for for sorting out my fiances ring and deciding to make another one i think it was the right thing to do as we had nothing but trouble in trying to sort this issue. I would like to thank you once again for your professional and quick response. Regards ...
We bought a ring from NWJ in Sept last year. it was never worn until March 2013 after my now husband proposed. 3 days after starting to wear the ring one of the stones fell out. I had to walk around with an engagement ring that had missing stones. It was so embarrassing. I then took the ring to NWJ ...
In December I bought an expensive Puma wrist watch from NWJ brooklynn as a 21st present which indicated it was "5 bar water resistant" I enquired the NWJ saleslady and she confirmed that this meant the watch is 50metres wateresistant which is what "5 bar" means. As soon as the ...
After having 3 expensive watches replace after another for breaking and water damage, still no luck. now head office refuses to refund me on the watch and say it will get repaired. I DONT WANT YOUR WATCHES OR SERVICE they are both . my watch is getting repaired more than I can enjoy it. please do ...
On 31st March 2013, I went with my Mum to Gateway NWJ, to purchase a gift for my niece who turned 21. I was greeted by the sales lady there at the time, she stood close to the till and sad to say never approached me to offer any help, after waiting for about 5 mins, I walked out to the jewellery ...
Buying a 3 part ring for my fiance, I was invoiced what I thought was the total for all 3 rings. As the 3rd ring was not in stock, and placed on order, we decided to send all 3 rings when collecting the 3rd. As it was NOT READY for Collection as promised, we decided to send the current 2 rings, and ...