I bought an engagement ring at The Grove store in Pta on 25th of January and it had to be resized. Collection date 30 Jan 2013 was agreed upon... up to date i have not received the ring but promises tommorow tommorow next week Big big embaressment had to postpone my engagemnet cause of this type of ...
I lodged a complaint on the 15:38 Thu 30 Jan. I just received a response that it has been resolved. I dont understand why you would say that because I only got an email asking for my invoice number. Heard nothing since. So how is this resolved? ...
I BOUGHT A ST CHRISTOPHER PENDANT ON THE 19 DECEMBER 2013 AS A XMAS GIFT TO SOMEBODY SPECIAL. THE PRICE WAS R 800-00 AND WAS ON SPECIAL FOR R 520-00. WITH ABSOLUTE DISGUST THE SILVER COME OFF THE PENDANT WITHIN A WEEK OF HIM WEARING IT.!!! WHAT AN EMBARISSMENT, IT LOOKED AS IF I BOUGHT A CHEAP ONE ...
On the 8/01/2014 my wife chose a ring for me as a surprise gift. She was reluctant to make the purchase as she intended giving it to me on the 15th (our 25th anniversary) in Mauritius, and we would only return to SA on the 21st. The refund/exchange policy stipulated the item had to be returned ...
Disgusting attitude of the staff. Ring that was purchased as a gift has required repair twice in less than a year from purchase. It takes double the time for the repair to be completed than was originally promised. Ring was sent to the factory and came back and had NOT been repaired. Once the ...
I bought a watch at your westgete branch at the beginning of january. 9 days later I took the watch back because it keeps loosing time. They said they cannot replace the watch and now I have to wait 3 to 4 weeks for my brand new watch to be repaired. This surely cannot be on. How I feel now, you ...