On the 24th of March I took my wifes Guess watch (which Ive purchased at the same store) for repairs. It was loosing time from a month before I had a chance to take it in. It was the last day of the guarentee but the sales person told us it was still under guarentee. We were told it would be back ...
Paw Paw1, complained on Hello peter about her diamond falling out of her ring for no apparent reason, and NWJ told her she would have to pay to have it repaired, I just want to respond to this trend of NWJ's diamonds falling out of their rings: My husband bought my wedding ring at NWJ, and a ...
I brought a silver tanzinite ring 4 months ago at NWJ. After 3 months I lost 3 of the stones. I took it back, and the so called manager (Gerna) was very arrogant, and told me I damaged the ring. She was very rude, and don't have a clue how to handle customers. I received the ring back after 4 ...
I called NWJ Witbank branch on 013 697 0018 hoping to get an assistance but their phone just rings without responce, this was a few days after the 13th of May 2013 (the collections date). I called the head office on 031 570 5000 and they could not help me with my request, i was transferredto the ...
My boyfriend bought me a 18ct white gold square cut diamond ring in December for Christmas which cost him a fortune for this ring. Because it was the last size ring left he decided to buy the ring for me anyway after asking the sales lady before he purchased the ring if it could be made smaller. ...
I send in an onic cross pendant to repair clasp in November 2012. When following up where the pendant is I was told that the vehicle was hijacked and they look into it. Since January I went on monthly basis to find out when I will be paid out, but I get all kind of excuses. Going back in April I ...