As a customer interested in some of your products 'uncapped intertnet' I send a email on Tues requesting more info regarding your products, no response, I did the same on Wed, still no response. It's Thurs still no response, if this is how long it takes Neotel to answer a email, how long will it ...
Hi I ordered a data stick (24 gig) with Rebotile on the 7th February 2013. I did this 3 weeks in advance because the stick I had then expired on 3 March 2013, which was the exact same product from Neotel which I was impressed with. Rebotile (Sales) requested I make payment, which I did on the 8th ...
This is the latest in the Neotel horror story- Lets start from the beginning -1-sales gives incorrect information to me -Porting takes longer than promised -incorrect over billing -phone is not working -cannot load for payment on FNB due to incorrect ref no supplied by Neotel -NOW my clients cannot ...
I Took on a neotel contract data line, as soon as we set it up it was extremely slow. so slow that i could not even log on to my gmail. the max speed i got was 700 kbps but on average it was under 100. I logged multiple calls for them to resolve the issue. they sent technicians out. The technicians ...
As of the last 10 days I have had endless problems, in order - no sms notification for voicemail msgs / voicemail msg disappeared/ callers to my phone get msg saying they have dialled an invalid number!!?? After 5 phone calls to the call center the above problems are still unresolved. I spoke to ...
The service get sold as a far superior service to Telkom. In reality the voice quality is so bad that I rather use my cellphone to phone since I cannot hear on the Neotel Line. The internet is really an intermitted service. 3G works better! I was sold ADSL performance but in reality connect my home ...