Hi Third time writing a report about Neotel. This service is absolutely horrendous. I cant complain about anyone in particular as the 5/6 people who I have dealt with in the various departments have actually been NO HELP/USELESS. All these false promises we will get in touch we will get in touch ...
This is my second response to Neotel, they contacted me once, and never again, 0860636835 the lady is Lerato I was supposed to have contacted her back, I removed my telkom line because I was told Neotel offers good services, but I'm starting to regret taking the line out so soon, so how does Neotel ...
On the 13th February 2013, we had an external aerial fitted onto our roof as the Neotel reception was not good. Neotel used external installers named Last Mile Technologies. During installation, the one technician put his foot through our ceiling. After numerous phones calls to last mile ...
Called the Call centre on several occasions to try to sort out an account. All they do is either drop the phone in your ear, give you reference numbers and don't do anything so you have to call back AGAIN and AGAIN or just transfer you from pillar to post. I want someone senior to call me and sort ...
After lodging a complaint on Hellopeter, still no response from Neotel, no one has been incontact with me, this is really pathetic, will find another provider. ...
I have been fighting this nonsense for over a month. We have a neotell phone at home which is there for emergency purposes. Lets pray I never need that emergency call as Neotel decide what they want to do and when. I pay my account every month via eft but in December some brainiac at Neotel could ...