I stopped my service with Neotel effective 21 December 2013 after I have had numerous issues with them in the last 4 years. My voice services was stopped on the 21st as indicated, but wait for it, my email still exists and I am able to access my mailbox and send a receive emails. My first ...
I had signed a NeoSmart 100 contract on 30 December 2013 at R99 a month for 24 months. On calling the call centre to activate, they confirmed it was R99. I receive my first statement and it reads R150 a month. I'm not even sure where they got the figure of R150 from. On querying it, the consultant ...
We cancelled our contract with them in august. Four months later we are still being debited for we don't what. this is a total rip off. its sad for the lower income consumers!!! ...
I put in a complain on Friday the 17th of January 2014, and i let them know that i bought two neotel prepaid phones for business purposes, the one phone is working and the other one is saying service suspended and the phones were bought together and this is going on for a very long time, this is ...
I bought a new neotel contract for internet, i have now spent 3 days with 3 different people trying to get my services activated as i am not able to use the system, each time i get told the line is suspended and its the RICA DEPARTMENT, FUNNY THING IS NO ONE TALKS TO THE Rica DEPARTMENT as its ...
I got a neotel month to month contract, in may 2013. I signed up for the 10 GB package. I used my 10 GB for may and was billed for may for out of bundle fees ~ R 800. Neotel with false inaccurate information even gave me a paper saying I have a 24 month contract, on the phone they said I have the ...