To whom it may concern (Also sent to Neotel on email, thus personal information has been removed) It seems that Neotel gives endless trouble with their services and this Talk 2 Us email address is fast becoming a regular recipient in my address book. Previously you gave me the run around regarding ...
Please can someone from head office, in a managerial position contact me. Your customer service line, and in store staff have messed me about and I refuse to try and sort this issue out throuh them. I am trying to get a line connected and have been waiting four hours now for a phone call. ...
I left a message on facebook page i think last week and nobody called back i need info ...
I bought a data recharge voucher and loaded it on Saturday, I then phoned Neotel's call centre to confirm that the data was indeed loaded giving them my data card number and they did. On Sunday my internet was still not working after which i phoned them. To my surprise i was told my data card had ...
It started when my internet device was in Nov 2013. I've a landline/internet package for 299R/mth. When I called Neotel I was told to buy a new device call in to link it to my existing account. I ordered the device, paid for it since then I'm experiencing : I made it clear that I dont want to ...
Still no resolution to my last complaint (copied below), whilst my line has been reinstated the remaining issues are unresolved - pathetic at best!!! Been with Neotel a few years, some time black listed for an amount that was not due and/or payable, never resolved and no apology. Now my airtime has ...