I applied for an uncapped Neotel line last Tuesday and its almost a week and i have had to call them on numrous occassions to find out the status of my app. To make matters worse i have been emailing and leaving messages to get feedback on what the next step is, and no one gets back to me. It seems ...
In December my slow but adequate Neotel internet service began to falter, disconnecting me at least 10 to15 times a day. Reconnecting did not work - I had to disconnect and then shut down my laptop and restart. This would take at least 15 minutes with the very slow reconnect process. I figured it ...
Hi there I order a package on the 13 Th of December. It was eventually after dozens of emails phone calls... to be delivered on 20 Th Dec. A week and a half for a parcel to Cape Town. they did not deliver on 20 th, then promised to deliver 21 st, again no delivery then Friday the 10 th Jan. I have ...
I fall in Neotel's high speed Internet zone, for the Centurion region. the Neotel Tower is actually about 1km as the crow fly's from my front door, but instead of getting around 3.2Mbps speeds which is around 320kbps download, i am only getting .12 to .54Mbps which averages around 32kbps download, ...
Looks like that I only get a response from Neotel when I post here... My email from this morning: My contract ends on the 27th Jan as stated in email below and I also get charged until this day. So why is my internet already cut off? Could you please let me know? Also when I signed up with neotel ...
Last year we moved our business from Jo'burg to KZN. We went to La Lucia Ridge Neotel to get a new phone number. For several weeks we were without a landline whilst Neotel tried to establish why they were unable to get the new 031 number to work. It turned out that they were unable do this with the ...