Our company has a five year contract with Neotel. When we signed up they spoke about their expansion plans within the Western Cape. We have now moved our offices and the new area has no coverage at all. Neotel is now holding us to the remaining 3yrs on the contract. Attempts to reach the correct ...
We bought the neotel wi fi device last week for R1799 including 36 gigs data. After purchasing the device the sales lady said it was active, my husband came home and it never worked after phoning and numerous queries they discovered that the device was registered in some one else's name. We then ...
I signed up for Neotel, got delivery of my device by courier, had to sign and take the package and inspect the contents later. (No, they don't check if it's working on delivery). I installed the phone and went "live". Battled to get Voicemail working, but eventually call centre resolved ...
I opened an account with Neotel-Cedar Square branch in April 2013. On taking the supplied handset and internet device to my home it did not pick up signal. I returned the equipment within the 7 days return policy and requested termination of the account. 30 April I was billed R513 by Neotel. 3rd ...
On the 24th of feb 2013 there was a full page advert that was published in the Sunday paper which advertised (convert telkom phone to neotel number with a device, 50 anytime minutes, 5gb data, a free mifi modem) if you take this contract out you will be given a choice of 2 products (10% discount on ...
STILL GETTING CHARGED FOR SOMETHING THAT DOES NOT WORK My account R000499931 number: 0110240428 I have complained about this unit not working since day one. Three technicians were sent out last year to "sort out" the issue. NOisy line and very slow internet. Neotel then gave me another ...