We recently had to move offices and therefor had to move from telkom to neotel as we wanted to keep the same tel no for our business. Unfortunately with telkom you cannot keep you same number so we had to switch to neotel. The actual port took over 3 months!! as neotell first didn't process the ...
After written agreements BY your Senior management, we are still having debit orders taken off our account despite having processed EFT PAYMENTS - sECONDLY - We too have problems with poor sound quality on their handsets as well as break in communication - How much longer must we endure dealing ...
In the last couple of months I have been experiencing problems with my Neotel 3g and home phone, the signal has been so poor that I have been unable to use either of them unless I'm standing in a particular spot. I have been in contact with Neotel for the last month, I have tried previous times to ...
I have two lines that i have with Neotel that i use for business that broke down month end which in my line of work is busy period the phones just stopped working i cant hear clients but they can here me. I sent an email on Monday up to now there still is no response i need this attended to now ...
Can you please employ people who understand english! Every second question they ask is excuse me. I bought for the first time pre pay phones x2 from neotel and very dissapointed. Non of the numbers provided works!! I try to explain this to the call centre but they just dont understand!!! On YOUR ...
I have been trying to cancel my Neotel contract for 3 months. The best I got was a very late reply by email stating that I have contacted the wrong department. And then I was told I had to wait for the 1st of the month again before I could cancel. When I did this, I got no response for 3 weeks, and ...