After 4 days of numerous phonecalls to the Neotel Call Centre, to reset my email password, i am still waiting for a resolution. What kind of Mickey Mouse operations are you guys running over there?!? Resetting of a password is a VERY simple task, why is it taking 4 days (and counting) to sort ...
I was using Neotel Phone, Fax and Modem and the number for it is 0110249831. I bought airtime in January at our local Spar and in January i was told that there is a problem with Neotel server. Ever since I have been calling and calling and everytime I call I would be told its now working. Now I am ...
I purchased a Neotel device and sim on the 4 September 2013. I have tried to dial my number 031 8119139 but the call did not go through. I found out from the customer service department that the number is active but the device I purchased is not. This should have been done when the number was ...
After approaching my bank for a loan they informed me that i owe Neotel R5000. after an enquiry i found out that there was id as i never even had any dealings with Neotel. i ask my manager to send the details on my behalf, that was November 2011. they requested an affidavit and id copy (certified). ...
I wonder if the MD of neotel would be concerned if his company lost out on 7680 potential customers in a six month period. I doubt it because that is what Neotel has potentially lost my company. Their own technician (Ashley) noted that we had lost 8 calls in an hour. The above figure is then ...
Recently checked my Neotel Accounts I am being charged for a phone number that doesn't exist in my Name. I only have one phone. Registered a query but Neotel do not respond. They a very happy taking my money ...