After shopping around for a the mystical good data deal on the internet I decided to go for Neotel. On the 2nd of Sept 2013 I headed to one of their only TWO branded branches in Gauteng - at Cedar Square. I spent over an hour in the queue before I got helped. When it was my turn, I was assited by ...
We recently migrated our contract to a new package as the old package is no longer available, They wanted us to take a new device, but the old router works fine (UNTIL THURSDAY when everything migrated.) Since migrating and not taking a new device, the machine stopped working - it took FOUR ...
About a month and a half ago, i took up a Neotel Mi-Fi product with the promise from a consultant that i was guaranteed a minimum speed of 3mps. However, upon reeving my device, i barely got 100kbps download speeds. After speaking to the consultant, it was agreed that i was incorrectly advised and ...
I have 2 Neotel phones. I need another. I order one telephonically last Wednesday. They said I will have it Friday. No arrival, I phone Tuesday. They tell me they out of stock with the model, but for a few rand more, they will send me an upgraded model, and will deliver Friday (today). I phone ...
Dear all, Even a simple sum for Neotel seems to be a huge obstacle. Deducted from our bank: 31 May R334.56 1 July R481.14 31 July R470.82 31 Aug R511.94 = R1'798.46 The contract we signed up for R148 x 4 months = R592.00 Total mathematics: R1'798.46 - R592.00 = OVERCHARGED AND TO BE REFUNDED ...
A month back Neotel suspended my prepaid line due to low airtime balance on my account, called their call center they said i activated "Call Barring" on my line, several consultants gave me a code to dial to deactivate "Call Barring" and requested me to reboot my phone, ...