I own a business and was promised the world if I moved on to Neotel. Better lines, cheaper lines and the like. I moved over. Since then, its been the worst experience. The lines are bad, so much so that I cannot run my business. Running a medical practice and not being able to take bookings is a ...
I am very disappointed in Neotel. I had an valid account with Neotel. But somewhere along the line, Neotel created another account on my name due to a system error on their side. They even got the lawyers to contact me with regards to payment of this account. I have no idea what the account was for ...
I used to have a contract with Neotel which I terminated with them, in September 2012 formally as per our agreement. Neotel did not terminate their services but I was adamant I would not use them and the continued to bill. I went trying to get credit only to find the had black listed me I fought ...
Three weeks ago the voicemail on my neotel line stopped working. I spoke to Sibusiso at technical services who ran me through all the usual steps, to no avail. She promised to get back to me, which never happened, despit my having left another message a day or two later with a colleague of hers . ...
Over the past month we have been checking and re-checking that Neotel has coverage for our new business premises at Atlas Mall in order to port our business number in time for our move at the end of September. By chance we tested our new telephone instrument at Atlas Mall only to find that we have ...
I have ordered a Neotel WiFi Dongle THREE weeks ago and was promised delivery within 2 days. After three weeks, phone calls daily, speaking to at least 15 different people - numerous Log numbers and empty promises, still nothing. I have had 3 "courtesy" phonecalls from both Skynet and ...