After a battle of several months we have cancelled Neotel (as they do breach of contract, misleading advertisement, contracts). The battle to get refund which was agreed upon goes on and on. Myself and my attorney have made it a life job to take legal action against Neotel as we have lodged a ...
I phoned the Neotel call centre to change my banking details. Fact is the only reason I still have a Neotel account is to keep my email address, so I pay monthly without issue. Now to change my banking details on my Neotel account, they require either bank statements or a letter from the bank to do ...
Hi Neotel, I have had my contract for a quite a while and unfortunately speeds are getting no better. If i even have internet connection due to the instability it is extremely slow. I was told when i took this out that there was no problem with connectivity in my area. I'm on the verge of ...
I got a neotel phone as i didn't want to apply for Telkom as my offices are temp for now They told me the signal is great here. I cannot make 1 call without it dropping the call the quality of the call is rubbish. I recently purchased a voucher 2 top up. I follow the prompts to topup the call time ...
I ordered the NeoConnect 100 package from Neotel. When I received the phone I saw that they put me on the Neo Connect 50 option. After numerous phone calls to Rebo, the guy who got my order wrong in the first place I was told that they can't migrate my package to the NeoConnect 100 option because I ...
Neotel refuse to update my details on ITC after been paying them on time. I have been trying to remedy my Itc. In their contact centre no one is able to help and you can't speak to anyone in the credit dept. because its nonexistent. 1. On the 26/08/2013 I spoke to Nomathemba in the call centre that ...