I renewed my contract with mweb in October 2012 for a 2.5gig 3G (Vodacom). In July 2013 I contacted Mweb sales to renew my account only to find out (to cut a long story short) that Mweb had been over charging me for the duration of the Contract (R449, instead of R436) and that they had now put the ...
I purchased an ADSL "Billion" router from Mweb Centurion for R650 which after about 1 month packed up and was confirmed by Mweb technical as faulty. At Mweb centurion I handed my faulty router in requesting an exchange. I decided to rather go for the "Netgear" router whichwas ...
Good day - I cancelled my contract with Mweb in March 2013. Mweb was supposed to cancel the line completely with Telkom which they did not do. Nobody from Mweb bothered to advise me that this was the case until I was billed by Telkom in May 2013 for the ADSL line which I hadn't used for 2 months. I ...
I dont think that paying for a service that doesnt exist is very fair to any customer < i am still struggling with the same problem as what i complained about for so long an absolutely nothing gets done about it < i just get sweet talked and thats the end of every thing so what the am i ...
I have been a loyal customer to MWEB for years now. over the last 2 months, my internet speeds have been pathetically low. i have been too busy, so did not get time to report the matter. i finally reported the matter 3 days ago, and was told that nothing is wrong with my connection. i then ...
Without going in to laborious detail, I just require this problem resolved as quickly as possible so we can move forward... The following is the problem that still persists since referred to correspondence, and it requires to be rectified under the simple principal consumer protection of we cannot ...