I have recently upgraded my account with mweb to a 2meg line, and for the past 2 months, I have just had THE WORST internet imaginable. Constant ping issues and latency, and the packet loss is just amazing. Everytime I call them, they just keep telling me the same thing, "Your line is fine ...
Upgraded contract was not implemented on time. Although my complaints were responded to I still had to wait an additional month with less data than I anticipated and they deducted more than I used to pay through direct debit. I therefore paid 3X more for half the data i bargained on. Up to date i ...
We have an ADSL 2Mbps line at home which, to my knowledge, has never yet run at the speed which it is supposed to. We phone constantly to complain or find out what is happening, and although they are usually pleasant and try to help, they are seldom able to do so and keep blaming Telkom. Telkom ...
MWeb (Cell C 2 GB data contract) cancelled end April, 2013 due to total erratic service. Deon MWeb confirmed that Cell C cannot provide a 3G service on the iPad3. Received confirmation from MWeb on 8 May, 2013 (MWEB 12103375: Termination of service confirmed). Unfortunately this was not the end of ...
I changed my line from a 1MB all inclusive package to a 2MB. After the package was active, I noticed that the speed of my line dropped. This was deduced when compared to my 1 MB package. Subsequently after raising the fault, telkom visited my residence and performed tests stating that there is no ...
On 19/07/2013 I sent an enquiry to Mweb's Customer Services [Email Removed] regarding Mweb's Value Added Service called Web SMS (information I found on Mweb's website). I received an automated response (Ref # 20130719003628). After a week I have not received any response, so on 25/07/2013 I ...