It has been now 2 months since i signed up with mweb and still no decent service. Initially when i signed up i suposedly had issues with my Router with various calls backwards and forward with technical team. eventually i went to mweb store store and was told my setting was wrong it had to be PPOE ...
Requested for line to be transferred back to Telkom on the 8th of July 2013. Abigail sent the relevant documentation trough to me which I then completed and sent back to mweb on the same day. On the 18th of July I followed the matter up with "Nareed" whom confirmed that the documentation ...
On Tuesday, 16 July a telesales rep, Bongani phoned me and he sold me a data sim package for my tablet. The sim was delivered on Friday, 19 July and when I opened it, I noticed that I was sent a micro sim instead of a regular sim card. I contacted MWEB, and they had no information about this sale ...
I HAVE HAD IT WITH THIS TERRIBLE SERVICE. Two months ago I contacted Mweb wanting to change our business email to a more suitable solution for our needs. After explaining all the requirements [Access from multiple devices, retaining of old emails, multiple email accounts ] to be advised on most ...
Mweb again manage to charge my MTN 3G account wrongly. They charged me for a booster I did not order. Although my Dt order went through on the wrong amount my complaint was successfully and promptly corrected by Customer Care. The lady that assist me is Zahrah Almas. ...
Message Centre functionality leaves a lot to be desired. I have e-mailed countless times and generally get a standard automated reply - very much like most of their automated replies on Hello Peter. Main issues: - Signature footer cannot be removed. I've set "Do NOT use signature" in my ...