I was contacted in June to be told that my line will be upgraded to a 2MB line from a 1MB and that I will need to pay more. I declined and asked to be left on a 1MB line. The sales consultant then told me that he will put me on a 2MB connections until the end of June so that I can experience it. I ...
I converted my mweb package from 3g mobile to adsl. In doing so I needed to purchase a wireless router from mweb, which I did (Billion N73X router - R650). After one month, the router packed up completely as confirmed through mweb technical. I went to exchange and was told to hand in the router for ...
Dear Mweb I would just like to lay a complaint about a very rude sales person, Name Siyabonga. First of all when the sales guy phoned he did not even introduce himself, i had to ask who am i speaking to. He tried to sell n mweb deal to my mum for R39 for 500 mega bytes. My mum handed me the phone ...
I called MWEB to have my line upgraded from a 1MB all inclusive to a 2MB all inclusive package almost a moth and a half ago. I was consequently instructed to send a mail to [Email Removed] and the process would be completed. I am still battling to get the line upgraded ...
Thank you Mweb for your prompt response and sorting out this issue within a day! ...
On the 28th I reported a problem. Just after that I had NO connection for 7 days (3rd-7th). Then when a connection returned my line sync was a problem. Since then till now it hasn't been fixed after numerous calls and emails. It takes on average about 10-20 min for a technician to pick up, emails ...